Current Opening

Job Title: Retail Customer Service Associate – Game Guru

Location: Hamilton, Ohio

Job Type: Part-Time

Number of Openings: 2

About Us:

Overgeared Games is a vibrant, upscale retail destination for trading card games (TCG), miniatures, and hobby games, designed to captivate both kids and adults. We’re passionate about creating a space where gamers of all ages feel welcome, inspired, and excited to play, shop, and connect.

The Role:

  • Are you an enthusiastic, people-loving individual who thrives in a fun and dynamic environment?
  • Do you love gaming and have a passion for creating memorable experiences?
  • As a Retail Customer Service Associate at Overgeared Games, you'll be the heart of our gaming community, delivering top-notch service and ensuring every customer walks out with a smile.

Key Responsibilities:

  • ENGAGE WITH CUSTOMERS: Greet everyone with a friendly demeanor, assist with product questions, and offer expert guidance to help them find the perfect game or accessory.
  • FOSTER A WELCOMING ATMOSPHERE: Make customers of all ages feel included, excited, and valued.
  • LEARN AND GROW: Stay informed about the latest games, TCGs, and trends to offer knowledgeable recommendations and tips.
  • CREATE UNFORGETTABLE EXPERIENCES: Host in-store events, game nights, and demonstrations to bring our community together.
  • MAINTAIN THE SPACE: Help keep our store organized, clean, and stocked, ensuring it's a place people love to visit.
  • BE A TEAM PLAYER: Collaborate with colleagues to create a supportive, fun, and creative work environment.

What We’re Looking For:

  • A natural people person who loves working with all ages and thrives on creating joy.
  • A passion for gaming, whether it’s TCGs, miniatures, board games, or just a love of play!
  • Willingness to learn and grow with the store’s offerings and community.
  • Strong communication and problem-solving skills.
  • A positive, can-do attitude that inspires both customers and teammates.
  • Availability to work flexible hours, including weekends and evenings, as needed.

What We Offer:

  • A fun, supportive workplace where your love for gaming and people can shine.
  • Opportunities to grow your skills and knowledge of the gaming industry.
  • Discounts on your favorite games and merchandise.
  • A chance to be part of a thriving gaming community.

If you’re ready to turn your passion for gaming and people into a rewarding career, we’d love to hear from you!

How to Apply:

  • Send an email to: careers@overgearedgames.com
  • Attach your resume and a brief cover letter telling us why you’d be the perfect fit for our gaming family.
    Bonus points: Share your favorite gaming memory as well as include your favorite TCG set, miniature game faction, or rpg character!
  • Hit submit and wait for us to contact you—it won’t be long!

Our Commitment to You

At Overgeared Games, we believe in creating a welcoming space for everyone. We are an equal opportunity employer and value diversity on our team.

If you need accommodations during the application process, please email us at careers@overgearedgames.com.