Overgeared Games Shipping and Refunds Policy
Effective as of January 5, 2025.
At Overgeared Games, we strive to provide a seamless and enjoyable shopping experience. Below, you'll find detailed information about our shipping policies, delivery times, and our refund process. Please review this page carefully to understand your rights and responsibilities when shopping with us.
Shipping Policy
- Shipping Destinations
We ship to locations within the contiguous United States. Please note that shipping options, costs, and delivery times may vary depending on the destination and the shipping method selected at checkout.
At this time, we do not ship to any international locations.
- Shipping Methods and Costs
We offer various shipping options to suit your needs, including standard, expedited, and express shipping. Shipping costs are calculated based on the weight of your order, the shipping method selected, and the destination. The exact shipping cost will be displayed at checkout before you confirm your order.
- Order Processing Time
Orders are typically processed and shipped within 1-3 business days after payment is received. Please note that processing times may vary during peak seasons or due to unforeseen circumstances.
- Delivery Times
Estimated delivery times vary depending on the shipping method selected:
- Standard Shipping: 5-7 business days
- Expedited Shipping: 2-4 business days
- Express Shipping: 1-2 business days
- Tracking Your Order
Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can use this number to track your order's progress online. Please note that tracking information may take 24-48 hours to update.
- Shipping Restrictions
Certain products may have shipping restrictions due to size, weight, or legal regulations. If any such restrictions apply to your order, we will notify you during the checkout process.
- Risk of Loss
All items purchased from our website are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier. We are not responsible for lost or stolen packages after delivery has been confirmed by the carrier.
Refund Policy
- Return Policy
Your satisfaction is our priority. All products are brand new & factory sealed, unless otherwise identified. We do not accept returns of any product in order to maintain the integrity of our inventory.
- Refunds
Refunds will be processed based on our sole descretion. Shipping costs are non-refundable.
Contact Us
If you have any questions or concerns about our Shipping and Returns policy, please contact us at support@overgearedgames.com.
We are here to assist you and ensure that your shopping experience is as smooth and enjoyable as possible.
